Warden Message 08-11

Dear Warden and Registrants:
Please share the following information with the American citizens on your warden list, and any other Americans you know.

Enhanced Services in ACS

To improve efficiency and customer service, the American Citizen Services section of the U.S. Consulate General Guayaquil is changing public hours, implementing procedures for online appointments and offering delivery service for passports and Consular Report of Birth Abroad (CRBA).  Effective Monday, March 10, 2008, the new hours and days of service for all matters except notaries will be Mondays through Thursdays from 12 noon to 4 p.m., except U.S. and local holidays.  Notaries will only take place on Fridays from 10 a.m. to 12 noon, except U.S. and Ecuadorian holidays. 

Along with passport and CRBA applications, notary appointments can be scheduled online through our website, http://guayaquil.usconsulate.gov/general_information2.html.  We are also pleased to offer delivery service of passports and CRBAs to your address or closest DHL office to your residence.  American citizens will have the option of paying to have their passports delivered or picking up their new passports on Fridays between 9 a.m. and 11 a.m., except U.S. and local holidays.  Emergency passport requests will continue to receive priority.

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Americans living or traveling in Ecuador are encouraged to register with the nearest U.S. Embassy or Consulate through the State Department’s travel registration website, https://travelregistration.state.gov, and to obtain updated information on travel and security within Ecuador. Americans without Internet access may register directly with the nearest U.S. Embassy or Consulate. By registering, American citizens make it easier for the Embassy or Consulate to contact them in case of emergency. Please see the following links for local warden message information in Quito and Guayaquil, respectively, http://ecuador.usembassy.gov and http://guayaquil.usconsulate.gov.

For the latest security information, Americans traveling abroad should regularly monitor the Department's Internet web site at http://travel.state.gov, where the current Travel Warnings, Travel Alerts, Worldwide Caution, and Country Specific Information can be found.  Up-to-date information on security can also be obtained by calling 1-888-407-4747 toll free in the United States or Canada, or by a regular toll line at 1-202-501-4444.  These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays).  American citizens traveling or residing overseas are encouraged to register with the appropriate U.S. Embassy or Consulate on the State Department's travel registration website at https://travelregistration.state.gov.
The U.S. Embassy in Quito is located at the corner of Avenida 12 de Octubre and Avenida Patria (across from the Casa de la Cultura). The telephone during business hours (8:00 a.m. to 5:00 p.m.) is (011) 593 2 256 2890 X4561. For after-hours emergencies use (011) 593 2 256 1749. The fax is (011) 593 2 256 1-524. Within the same city use the last seven digits. Add the city code for intercity telephone calls. See also the Embassy web site at http://ecuador.usembassy.gov.

The U.S. Consulate General in Guayaquil is located at the corner of Avenida 9 de Octubre and Garcia Moreno (near the Hotel Oro Verde); telephone (011-593-4) 232-3570 during business hours (8:00 a.m. to 5:00 p.m.) or 232-1152 for after-hours emergencies; fax (011-593-4) 232-0904. See the Consulate General web site at http://guayaquil.usconsulate.gov.

This e-mail is UNCLASSIFIED based on the definitions provided in E.O. 12958