U.S. Citizen Services
Welcome to the American Citizen Services (ACS) unit of the U.S. Consulate General in Guayaquil, Ecuador. Here you will find information regarding the consular services and assistance available to American Citizens visiting and residing in the Guayaquil consular district.
AMERICAN CITIZEN SERVICES
IN THE CITY OF CUENCA – NOVEMBER 24, 2014
The U.S. Consulate General is pleased to announce that representativesfrom the Consulate will travel to the city of Cuenca on MONDAY, NOVEMBER 24, 2014 to offer notarial and U.S. passport services.
Place: Cámara de Comercio de Cuenca
Federico Malo 1-90 y 12 de Abril
Hours: From 14h00 to 16h00: U.S. Passport and notarial services
***IMPORTANT: Notarial and U.S. Passport services payments can only be accepted in the form of a cashier’s check (in Spanish “CHEQUE DE GERENCIA”) from any Ecuadorian bank. The cashier’s check should be written out to “U.S. Disbursing Office” and may be obtained from any Ecuadorian bank if one has an account in that bank. We are sorry we are not able to accept any other type of payment during our outreach visits. The bank might require the RUC for the Embassy. RUC 1791845986001
Please bring the applications correctly filled-out and copies of documents (passport and birth certificate for children under the age of 16 and IDs of parents).
For further information regarding Notarial and U.S. Passport services offered during our Cuenca visit, please follow our website’s link at http://guayaquil,usconsulate.gov/acs-outreach-program.html _________________________________________________________
Visiting the Consulate
Please be advised that you may not enter the Consulate with cellular phones, photographic or video cameras, any other electronics and radio equipment, cigarrettes, lighters, and sharp objects. We understand many travelers are passing through Guayaquil with large bags, purses, or backpacks, but unfortunately these items cannot in any circumstances be brought into the Consulate.
Our office does not handle visas nor do we have access to visa information. We will not respond to any inquiries relating to visas, even if they involve an American citizen petitioner. Please contact the Non-Immigrant Visa Unit for questions regarding tourist/business visas and Immigrant Visa Unit for inquiries regarding residency visas.
For routine questions regarding American Citizen Services, please contact:
Telephone: 04 371-7000 (Dial 011-593-4-371-7000 from the U.S.)
In Person: Monday to Thursday, 8 a.m. to 11 a.m.
Contact Us by E-mail*
*Note: Please do not send secure or encrypted emails to the Consular Section, particularly from .mil or other official sources. We are unable to open these messages and will not be able to respond to your inquiry.
Notice from the Consular Section
The U.S. Consulate in Guayaquil is not reducing or closing consular services, despite persistent rumors to the contrary – in fact, our consular services continue to expand to meet growing demand. Due to the high demand for tourist/business visas, appointment wait times at the U.S. Consulate in Guayaquil have consistently been one month or longer currently exceed 50 days. We are actively taking steps to meet this increased demand, including increasing the number of interviewing officers. However, for the time being, we remind customers that all applicants, regardless of where they live, who are applying for tourist/business visas may also apply at the U.S. Embassy in Quito, where current wait times for tourist/business visas at the U.S. Embassy in Quito are under one week.
Nonimmigrant visa applicants can find appointment wait times for Quito and Guayaquil here. U.S. citizens must schedule appointments for passport services, Consular Reports of Birth Abroad, and notarial services through the Embassy’s and Consulate’s respective webpages.
ECU 911 is an integrated emergency response service throughout Ecuador. By simply dialing 911, American citizens are able to reach the police, fire department, ambulance, and other services. ECU 911 has operators who speak English and Spanish.
In addition to the easy to remember number, smartphone owners are able to download an application for Android, IOS, and Blackberry, which allows them to instantly report an emergency with the touch of a button.
The app can be downloaded here
The U.S. Mission in Ecuador reminds U.S. citizens living or traveling in Ecuador that the Quito and Guayaquil areas are prone to natural disasters as the recent seismic activity in and around Quito has demonstrated. The U.S. Mission in Ecuador recommends that U.S. citizens keep themselves informed and make personal preparations in the event of a natural disaster.
Emergency Contact Information
In the case of an emergency involving a U.S. citizen in our consular district, please contact our 24/7 hotline:
From within Guayaquil: 371-7000
From within Ecuador, but outside of Guayaquil: (04) 371-7000
From the United States of America: 011-593-4-371-7000
Tax Information 2012
New IRS Regulations May Affect Overseas Taxpayers. The Foreign Account Tax Compliance Act (FACTA) is an important development in U.S. efforts to combat tax evasion by U.S persons holding investments in offshore accounts. Read the complete information.
All downloadable documents on this page are provided in PDF format. To view PDFs you must have a copy of Adobe Acrobat Reader. You may download a free version by clicking the link above.