u.s. citizen services
Welcome
Welcome to the American Citizen Services (ACS) section of the United States Consulate General in Guayaquil, Ecuador. Here you will find information regarding the consular services and assistance available to American Citizens visiting and residing in the Guayaquil consular district.
The ACS Section provides assistance with several routine consular services, including:
•U.S. Passport Applications, Renewals, and Extra Pages
•Consular Reports of Birth Abroad
•Reports of Death Abroad
•Notary Services
•Federal Benefits (Social Security, Veteran Affairs and Civil Registration)
•Marriage in Ecuador
Hours of Operation
American Citizen Services accepts applicants for routine consular services by appointment only at the second floor of the Consular Section in the U.S. Consulate General in Guayaquil.
Appointments are scheduled online, and are available during the following times:
U.S. Passport Services and Consular Reports of Birth Abroad
Monday - Thursday from 12 p.m. – 4 p.m.
To schedule an appointment, CLICK HERE.
Notarial Services
Friday from 8 a.m. – 11:30 a.m.
To schedule an appointment, CLICK HERE.
Contact Us
We regret that our office does not handle visa inquiries. However, to learn more about immigrant or non-immigrant visa processes, and to schedule visa appointments (regardless of visa type), please contact our Visa Information Service:
1-800-010-145 in Ecuador
1-800-919-5290 in the United States
For Questions Regarding American Citizen Services, please contact:
Telephone: (04) 232-3570, ext. 227 or 228
E-mail: acsguayaquil@state.gov (No visa inquiries, please.)
In person: Monday to Thursday, 8 a.m. to 11 a.m.
In the case of an emergency involving a U.S. citizen, please call our emergency number: (04) 232-1152 (24 hours/day)