U.S. Citizen Services
Welcome to the American Citizen Services (ACS) unit of the U.S. Consulate General in Guayaquil, Ecuador. Here you will find information regarding the consular services and assistance available to American Citizens visiting and residing in the Guayaquil consular district.
Visiting the Consulate
Please be advised that you may not enter the Consulate with cellular phones, photographic or video cameras, any other electronics and radio equipment, cigarrettes, lighters, and sharp objects. We understand many travelers are passing through Guayaquil with large bags, purses, or backpacks, but unfortunately these items cannot in any circumstances be brought into the Consulate.
Our office does not handle visas nor do we have access to visa information. We will not respond to any inquiries relating to visas, even if they involve an American citizen petitioner. Please contact the Non-Immigrant Visa Unit for questions regarding tourist/business visas and Immigrant Visa Unit for inquiries regarding residency visas.
Information on routine services is available on our website through the links on the left side bar.
Email us anytime at firstname.lastname@example.org
Telephone: Routine questions (Monday to Fridays 2:00 to 4:00pm); Emergencies (24 hours)
Calling from the U.S.: (011-593-4) 371-7000
Calling from Guayaquil or the Guayas province: 371-7000
Calling from other Ecuadorian provinces: (04) 371-7000
In Person: Monday to Thursday, 8 a.m. to 11 a.m.*
*US Consulate Guayaquil is closed except for emergency services the third Thursday of every month. There are no routine appointments or passport/CRBA pick-up on those days. Exact dates for 2015 are Feb 19; March 19; April 16; May 21; June 17; July 16; August 20; September 17; October 15; November 19; December 17
Notice from the Consular Section
The U.S. Consulate in Guayaquil is not reducing or closing consular services, despite persistent rumors to the contrary – in fact, our consular services continue to expand to meet growing demand. Due to the high demand for tourist/business visas, appointment wait times at the U.S. Consulate in Guayaquil have consistently been one month. We are actively taking steps to meet this increased demand, including increasing the number of interviewing officers. However, for the time being, we remind customers that all applicants, regardless of where they live, who are applying for tourist/business visas may also apply at the U.S. Embassy in Quito, where current wait times for tourist/business visas at the U.S. Embassy in Quito are under one week.
Nonimmigrant visa applicants can find appointment wait times for Quito and Guayaquil here. U.S. citizens must schedule appointments for passport services, Consular Reports of Birth Abroad, and notarial services through the Embassy’s and Consulate’s respective webpages.
ECU 911 is an integrated emergency response service throughout Ecuador. By simply dialing 911, American citizens are able to reach the police, fire department, ambulance, and other services. ECU 911 has operators who speak English and Spanish.
In addition to the easy to remember number, smartphone owners are able to download an application for Android, IOS, and Blackberry, which allows them to instantly report an emergency with the touch of a button.
The app can be downloaded here
The U.S. Mission in Ecuador reminds U.S. citizens living or traveling in Ecuador that the Quito and Guayaquil areas are prone to natural disasters as the recent seismic activity in and around Quito has demonstrated. The U.S. Mission in Ecuador recommends that U.S. citizens keep themselves informed and make personal preparations in the event of a natural disaster.
Emergency Contact Information
In the case of an emergency involving a U.S. citizen in our consular district, please contact our 24/7 hotline:
From within Guayaquil: 371-7000
From within Ecuador, but outside of Guayaquil: (04) 371-7000
From the United States of America: 011-593-4-371-7000
Tax Information 2014
New IRS Regulations May Affect Overseas Taxpayers. The Foreign Account Tax Compliance Act (FACTA) is an important development in U.S. efforts to combat tax evasion by U.S persons holding investments in offshore accounts. Read the complete information.
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