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U.S. Citizen Services

Welcome to the American Citizen Services (ACS) unit of the U.S. Consulate General in Guayaquil, Ecuador.  Here you will find information regarding the consular services and assistance available to American Citizens visiting and residing in the Guayaquil consular district.


U.S. Consulate General Guayaquil in conjunction with the Regional Federal Benefits Unit will hold a town hall and answer questions related to U.S. Social Security and other federal benefits at the U.S. Consulate General Guayaquil on Thursday, September 11, 2014, at 3:00 pm.

Individuals who wish to attend must send an email to no later than Tuesday, September 9. The email must include the full name of each individual attending and cedula/passport number.

* Please note that in order to attend the town hall meeting, participants will be required to present a government issued photo identification (Ecuadorian Cedula, Ecuadorian or American passport).

Visiting the Consulate

Please be advised that you may not enter the Consulate with cellular phones, photographic or video cameras, any other electronics and radio equipment, cigarrettes, lighters, and sharp objects. We understand many travelers are passing through Guayaquil with large bags, purses, or backpacks, but unfortunately these items cannot in any circumstances be brought into the Consulate.

Visa Inquiries

Our office does not handle visas nor do we have access to visa information.  We will not respond to any inquiries relating to visas, even if they involve an American citizen petitioner. Please contact the Non-Immigrant Visa Unit for questions regarding tourist/business visas and Immigrant Visa Unit for inquiries regarding residency visas.

Contact Us

For routine questions regarding American Citizen Services, please contact:

Telephone:  04 371-7000 (Dial 011-593-4-371-7000 from the U.S.)
In Person:  Mond
ay to Thursday, 8 a.m. to 11 a.m.
Contact Us by E-mail*

*Note: Please do not send secure or encrypted emails to the Consular Section, particularly from .mil or other official sources. We are unable to open these messages and will not be able to respond to your inquiry.


Town Hall Meeting

  • Representatives from the U.S. Consulate General will host a town hall meeting explaining how to petition family members (spouses, children, parents and siblings) for legal residence in the United States. 

    Place:    Universidad Católica de Cuenca-Azogues
                Avenida Che Guevara y 16 de Abril 
                Frente al Terminal Terrestre
                Campus Universitario Luis Cordero
                "El Grande"  
                 Azogues, Ecuador                         
    Date:     Friday, August 22, 2014

    Time:     11:30 AM

    Cost:      FREE

    Duration:   1 hour

Emergency Contact Information

  • In the case of an emergency involving a U.S. citizen in our consular district, please contact our 24/7 hotline:

    From within Guayaquil:  371-7000
    From within Ecuador, but outside of Guayaquil:  (04) 371-7000
    From the United States of America:  011-593-4-371-7000

Tax Information 2012






New IRS Regulations May Affect Overseas Taxpayers.  The Foreign Account Tax Compliance Act (FACTA) is an important development in U.S. efforts to combat tax evasion by U.S persons holding investments in offshore accounts.  Read the complete information.

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