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U.S. Citizen Services

Welcome to the American Citizen Services (ACS) unit of the U.S. Consulate General in Guayaquil, Ecuador.  Here you will find information regarding the consular services and assistance available to American Citizens visiting and residing in the Guayaquil consular district.


U.S. Consulate General Guayaquil in conjunction with the Regional Federal Benefits Unit will hold a town hall and answer questions related to U.S. Social Security and other federal benefits at the U.S. Consulate General Guayaquil on Thursday, September 11, 2014, at 3:00 pm.

Individuals who wish to attend must send an email to no later than Tuesday, September 9. The email must include the full name of each individual attending and cedula/passport number.

* Please note that in order to attend the town hall meeting, participants will be required to present a government issued photo identification (Ecuadorian Cedula, Ecuadorian or American passport).

Visiting the Consulate

Please be advised that you may not enter the Consulate with cellular phones, photographic or video cameras, any other electronics and radio equipment, cigarrettes, lighters, and sharp objects. We understand many travelers are passing through Guayaquil with large bags, purses, or backpacks, but unfortunately these items cannot in any circumstances be brought into the Consulate.

Visa Inquiries

Our office does not handle visas nor do we have access to visa information.  We will not respond to any inquiries relating to visas, even if they involve an American citizen petitioner. Please contact the Non-Immigrant Visa Unit for questions regarding tourist/business visas and Immigrant Visa Unit for inquiries regarding residency visas.

Contact Us

For routine questions regarding American Citizen Services, please contact:

Telephone:  04 371-7000 (Dial 011-593-4-371-7000 from the U.S.)
In Person:  Mond
ay to Thursday, 8 a.m. to 11 a.m.
Contact Us by E-mail*

*Note: Please do not send secure or encrypted emails to the Consular Section, particularly from .mil or other official sources. We are unable to open these messages and will not be able to respond to your inquiry.


Important Message

  • The U.S. Mission in Ecuador reminds U.S. citizens living or traveling in Ecuador that the Quito and Guayaquil areas are prone to natural disasters as the recent seismic activity in and around Quito has demonstrated. The U.S. Mission in Ecuador recommends that U.S. citizens keep themselves informed and make personal preparations in the event of a natural disaster.
    More Information 

Town Hall Meeting


Emergency Contact Information

  • In the case of an emergency involving a U.S. citizen in our consular district, please contact our 24/7 hotline:

    From within Guayaquil:  371-7000
    From within Ecuador, but outside of Guayaquil:  (04) 371-7000
    From the United States of America:  011-593-4-371-7000

Tax Information 2012






New IRS Regulations May Affect Overseas Taxpayers.  The Foreign Account Tax Compliance Act (FACTA) is an important development in U.S. efforts to combat tax evasion by U.S persons holding investments in offshore accounts.  Read the complete information.

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