Customer Service Improvements
Beginning July 6, 2015, the U.S. Embassy in Quito and U.S. Consulate General in Guayaquil will implement customer service improvements to expand who qualifies for the nonimmigrant visa interview personal appearance and interview waiver program, as well as facilitating the processing of those cases.
Applicants under age 14, both of whose parents have valid visas for five years, and applicants over age 79 will not be required to come to the Consular Sections in Quito or Guayaquil for fingerprinting or interviews. This applies to first time applicants (PAW cases) and to visa renewals (IWPs).
In addition to the expanded interview waiver qualifications, qualifying applicants will submit their passport packages via DHL to whichever Consular Section they select during the application process. They will no longer need to make appointments, and will no longer drop off their application packages in person.
Requirements for those applicants who are interview waived/exempt can be found online at www.usvisa-info.com.
Passports will continue to be returned to our customers through the same DHL courier service.
The U.S. Consulate General is aware of allegations that visa applicants have been the subject of financial scams after entering personal information online. Although we cannot confirm these reports, we do advise all applicants to exercise caution when using the internet, including when using search engines to look up websites. All U.S. Government-sponsored websites are secure and any personal and financial information entered in these websites is protected through Secure Sockets Layer (SSL) encryption. Visa applicants in Ecuador should first visit the DS-160 website to submit the visa application online.
Next, applicants may visit the Visa Service website for information about paying the visa application fee and scheduling an appointment, both of which can be done online or in-person. The U.S. Embassy cannot vouch for other websites which applicants may find through internet search engines or other channels. More information about the visa application process is available on the websites of the U.S. Consulate General in Guayaquil or the U.S. Embassy in Quito.
The Application Process
All applicants will be able to schedule their
appointments and pay their application fee
24 hour a day online. Access the Visa Service
This is the only website approved by the
U.S. Government to provide information and
assistance with visa applications.
You may also schedule your appointment and
pay your fee by phone during business hours.
your fee by phone during business hours.
- In Ecuador call: 04-2596800
- In the U.S. call: 1-703-249-4669
- Place a Skype call to: usvisaecuador
*Read the step-by-step guide of the procedures*
the American Consulate General will prohibit applicants from entering the building with anything other than the documents they need for their application.
Purses, bags, suitcases, backpacks, etc. will no longer be permitted. Limited baby supplies will still de admitted.
Read detailed information about forbidden articles in the American Consulate (pdf 64 kb)
All downloadable documents on this page are provided in PDF format. To view PDFs you must have a copy of Adobe Acrobat Reader. You may download a free version by clicking the link above.