Non-Immigrant Visas

Reporting a Lost or Stolen Visa

If your passport with a U.S. visa is stolen or lost, please report the theft immediately to the Consulate by sending a copy of the police report, a signed statement certifying the loss, a copy of your ID (cedula) and a telephone number in case we need to contact you:

Attention: Non-Immigrant Visa Section
Fax: 2320-904
OR
E-mail: nivguayaquil@state.gov

You must request a visa appointment for a new visa by obtaining a PIN and calling the Visa Information Service at 1-800-010-145 in Ecuador or 1-800-919-5290 in the United States.  For more information on the Visa Information Service, please click here 

You will need to bring a copy of the police report and an original Movimiento Migratorio with you to the visa interview.  You may obtain a Movimiento Migratorio from the Ecuadorian Migration Police.

Please note that once your passport with a U.S. nonimmigrant visa is reported lost or stolen to the Consulate, the visa will be electronically cancelled and you will not be able to use that visa to travel to the United States even if it is later found.