Contact Us

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Regardless of the visa category requested, every applicant should contact the Visa Information Service at

1-800-010-145 in Ecuador
1-800-919-5290 in the U.S.

For information about immigrant or non immigrant visa processes, and to shchedule appointments.  Please click here for more information on the Visa Information Service. 

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hours of operation

AMERICAN CITIZEN SERVICES

American Citizen Services are available by appointment only.

PASSPORT AND CRBA SERVICES
In person: Monday through Thursday from 12:00 noon to 4 p.m. BY APPOINTMENT ONLY at the U.S. Consulate in Guayaquil, 2nd Floor.

NOTARIAL SERVICES 
IN PERSON: FRIDAYS only FROM 1o:00 to 12:00 noon with previous appointment


 Email INQUIRIES: acsguayaquil@state.gov
 visa inquiries will not be responded at this e-mail address.

Telephone INQUIRIES: Monday through Thursday from 9:00 a.m. to 11:00 a.m. at (04) 2323-570 ext. 227 or 228
visa inquiries will not be answered at these extensionS

For American Citizen Emergencies call (04) 2321-152
(24 hours)American Citizen Services.

For business other than American Citizens Services, Immigrant Visas, or Non-Immigrant Visas, call (04) 232-3570 Monday through Friday from 7:30 a.m. to 4:30 p.m.