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Contact us

Regardless of the visa category requested, every applicant should contact the Visa Information Service at

1-800-010-145 in Ecuador
1-800-919-5290 in the U.S.

For information about immigrant or non immigrant visa processes, and to schedule appointments

 
American Citizen Services

You can contact the Consulate to inquire about American Citizen Services the following ways:

  • Via Email: acsguayaquil@state.gov
    Please do not send your visa inquiries to this e-mail address.

     

  • Via Telephone: Tuesday through Friday from 2:00 p.m. to 4:00 p.m. at
    (04) 2323-570 ext. 227 or 228
    Please do not use these extensions for visa inquiries.

     

  • In person: Tuesday through Friday from 8:00 a.m. to noon at the U.S. Consulate in Guayaquil, 2nd Floor


For American Citizen Emergencies call (04) 2321-152 (24 hours)

For business other than American Citizens Services, Immigrant Visas, or Non-Immigrant Visas, call (04) 232-3570 Monday through Friday from 8:00 a.m. to 5:00 p.m.