Contact us

Regardless of the visa category requested, every applicant should contact the Visa Information Service at

1-800-010-145 in Ecuador
1-800-919-5290 in the U.S.

For information about immigrant or non immigrant visa processes, and to shchedule appointments

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American Citizen Services

You can contact the Consulate to inquire about American Citizen Services the following ways:

• Via Email: acsguayaquil@state.gov
  Please do not send your visa inquiries to this e-mail address.

   

• Via Telephone: Tuesday through Friday from 2:00 p.m. to 4:00 p.m. at
  (04) 2323-570 ext. 227 or 228
  Please do not use these extensions for visa inquiries.

   

• In person: Tuesday through Friday from 8:00 a.m. to noon at the U.S. Consulate in Guayaquil, 2^nd Floor

  For American Citizen Emergencies call (04) 2321-152 (24 hours)

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For business other than American Citizens Services, Immigrant Visas, or Non-Immigrant Visas, call (04) 232-3570 Monday through Friday from 8:00 a.m. to 5:00 p.m.