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Attention Hours

Attention Hours


U.S. Passports 

Consular Report of Birth Abroad (CRBA) Services

Notary Services

Applicants must print out the appointment confirmation page and bring it to the interview.  Please make sure to have a printer available when you schedule your appointment.

To schedule an appointment for any of the services aboveCLICK HERE.

Due to the high volume of appointments, the best way to contact the US Consulate is via email at

Monday – Thursday from 08:00 to 11:00 am

-       Scheduled appointments

-       Pick up ONLY of issued U.S. passport and CRBA
        (must have an appointment to apply)

Tuesday and Wednesday from 11:00 am to 12:00 pm

-      Adult renewal of passport applications, click here to determine if you quality.

Monday - Thursday from 03:00 to 04:00 pm

-       Pick up of issued U.S. passport and CRBA

Monday -Wednesday from 1:00 to 3:00 pm

-       Questions on Social Security and Federal Benefits

NOTE: On the 3rd Thursday of each month US Consulate Guayaquil is open only for emergency services. There are no routine appointments or passport/CRBA pick-up on these days. Exact dates for 2015 are Thursdays June 17; July 16; August 20; September 17; October 15; November 19; December 17.

If you are in need of an emergency service, please send us an email at with detailed information about your emergency. TELEPHONE HOURS 

  • American Citizen Emergencies (24 hours)

Calling from the U.S.: (011-593-4) 371-7000
Calling from Guayaquil or the Guayas province: 371-7000
Calling from other Ecuadorian provinces: (04) 371-7000