Skip Global Navigation to Main Content
Skip Breadcrumb Navigation
Attention Hours

Attention Hours

BY APPOINTMENT ONLY

U.S. Passports 

Consular Report of Birth Abroad (CRBA) Services

Notary Services

Applicants must print out the appointment confirmation page and bring it to the interview.  Please make sure to have a printer available when you schedule your appointment.

To schedule an appointment for any of the services aboveCLICK HERE.

WALK-IN 

Monday – Thursday from 08:00 to 11:00 am

-       General inquires
-       Pick up ONLY of issued U.S. passport and CRBA
      
 (must have an appointment to apply)
-     Voting Services
-     Social Security Administration Services*
-     Consular Reports of Death Abroad

Monday - Thursday from 03:00 to 04:00 pm

-       Pick up of issued U.S. passport and CRBA

Monday - Thursday from 1:00 to 3:00 pm

-       Questions on Social Security and Federal Benefits 

NOTE: On the 3rd Thursday of each month US Consulate Guayaquil is open only for emergency services. There are no routine appointments or passport/CRBA pick-up on these days. Exact dates for 2015 are Thursdays, Feb 19; March 19; April 16; May 21; June 17; July 16; August 20; September 17; October 15; November 19; December 17.

If you are coming from out of town and the service you need is not listed above, please send us an email at acsguayaquil@state.gov  for further guidance.

If you are in need of an emergency service, please send us an email at acsguayaquil@state.gov with detailed information about your emergency. 

TELEPHONE HOURS 

  • Routine questions (Monday through Friday from 2:00 to 4:00)

 Calling from the U.S.: (011-593-4) 371-7000
 Calling from Guayaquil or the Guayas province: 371-7000
 Calling from other Ecuadorian provinces: (04) 371-7000

  • American Citizen Emergencies (24 hours)

Calling from the U.S.: (011-593-4) 371-7000
Calling from Guayaquil or the Guayas province: 371-7000
Calling from other Ecuadorian provinces: (04) 371-7000