Attention Hours

BY APPOINTMENT ONLY

U.S. Passports and Consular Report of Birth Abroad (CRBA) Services (By Appointment Only)

Applicants must print out the appointment confirmation page and bring it to the interview.  Please make sure to have a printer available when you schedule your appointment.

To schedule an appointment for passports and CRBA services CLICK HERE.

Notary Services (By Appointment Only)

Applicants must print out the appointment confirmation page and bring it to the interview.  Please make sure to have a printer available when you schedule your appointment.

To schedule an appointment for a notary service CLICK HERE.

WALK-IN

Monday - Thursday from 03:00 to 04:00 pm

-       Pick up of issued U.S. passport and CRBA

Monday – Thursday from 08:00 to 11:00 am

-       Social Security Administration Services

-       Consular Reports of Death Abroad

-       Child Abduction

-       Voting Services

-       General Information

If you are coming from out of town and the service you need is not listed above, please send us an email at acsguayaquil@state.gov  for further guidance.

If you are in need of an emergency service, please send us an email at acsguayaquil@state.gov with detailed information about your emergency.

TELEPHONE HOURS 

• Routine questions regarding the American Citizen Services listed above (Monday through Friday from 8:00 to 12:00)

 If calling from the U.S.: (011-593-4) 232-3570, ext. 226, 227, or 228

 If calling from Guayaquil or the Guayas province: 232-3570, ext. 226, 227, or 228

If calling from other Ecuadorian provinces: (04) 232-3570, ext. 226, 227, or 228

• American Citizen Emergencies (24 hours)

If calling from the U.S.: (011-593-4) 232-1152

If calling from Guayaquil or the Guayas province: 232-1152

If calling from other Ecuadorian provinces: (04) 232-1152